IT manager - hands on IT system specialist to manage very small team of IT administrators- HW,SW. The job is for small IT department but with responsibility to also lead small tenders and projects within company.

Ensuring availability of IT infrastructure and software IT tools to internal customers
• IT budget creation, plan and follow-up of capital and operating expenditures
• IT vendors management – contracts negotiations, setting up and monitoring of SLAs, tendering
• Incident management with suppliers or 2nd, 3rd level of support (troubleshooting and escalation, follow-up)
• Responsibility for implementation and enforcement of Group IT processes and procedures with local focus in Central Europe
• Close cooperation with the team of E-Commerce focused on customers‘ e-solutions / EDI, e-catalogues, marketplaces and Webshop
• Pro-actively search for innovative solutions within application and IT solutions within IT and other Lyreco departments
• Daily communication with Group IT department located in France (company language is English)